Wherein I occasionally rant on various topics including, but not limited to, PHP, Music, and whatever other Topics I find interesting at the moment, including my brain tumor surgery of August 2010.

Tuesday, June 01, 2010

Sprint Sample Silliness

Only Sprint could deliver a camera phone, chock-full of Sample Pictures, which are LOCKED and you cannot DELETE, so you can't take more than ~6 pictures.

And their tech support has no idea how to unlock/delete them.

Innumerable forum threads asking how to delete them exist.

And the only solution appears to be to download the phone OS, hack into it with a JavaLoader or by mounting it on your computer, finding some oddly-named .cod file, and deleting that file before you install the OS.

But the name of the file is version-dependent, and deleting the wrong file gives you a dead phone.

And, really, how tricky can it BE to give users an "unlock" button or just make the sample pictures not locked in the first place?!

2 comments:

emeacham (Ed Meacham) said...

I'm assuming this is a Blackberry? (java os) I really HATE that RIMuses Java as the platform for their OS... In my experience, boot times were ridiculous, quality apps were scarce/expensive, browser sucked, updating or re-installing the OS was a joke you never wanted to hear/tell about.

Over the last ~7 years, I've moved out from manfacturer OS (standard web-enabled/multimedia cellphone) to teh smartphone world... then from Blackberry to WinMo to Android.

Each time, I remember thinking to myself, "HOW DID I LIVE WITHOUT THIS!??!?"

Since going Android, I've not looked back once. You should look into the Evo... last I read, it's due out June 4th. (just a few days!)

Richard Lynch said...

Yep, Blackberry.

And further Tech Support has revealed that:

1) it's really RIM / Blackberry at fault, not Sprint/Nextel

2) They are clueless. They claim they need those photos to get back to a valid "theme" if you install a dodgy theme. Those photos aren't *IN* the default themes.

I need an SSH client app, which at the time I chose BB, were slim on the ground...

I probably should switch, but can't afford it right now.