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So the other day, I had to go down and file for a home owner's exemption on my house.
I got my little queue ticket #96. They were calling out #32, with 5 or 6 workstations.
I had a half hour, max, to get this done, before I had to be elsewhere.
This did not look good...
Thank God for Lumni I. Likovski, Manager, Taxpayer Exemptions.
He was out in the waiting area, checking for people who didn't need a full-blown computer workstation (such as myself) and doing "triage" to get us the forms we needed, get our questions answered, and get us out of there.
He even cheerfully (and I stress cheerfully) photocopied my Driver's License for me, a requirement to hand in the form.
It's not often in this day and age that you get excellent service/help like this, most especially from government staff.
So I'm dedicating this blog post to LUMNI I LIKOVSKI down that at Cook County. I owe you a beer!
PS
I tried to just send in a comment to his boss using their online form, but it blows up like this, every time I try to submit it:
Database Results Error
Description: The conversion of char data type to smalldatetime data type resulted in an out-of-range smalldatetime value.
Number: -2147217913 (0x80040E07)
Source: Microsoft OLE DB Provider for SQL Server
Maybe they should hire me to re-do their website? :-)